The hotel sector in India is expanding at a fast pace, with budget hotels to luxury resorts spreading across the nation. Whether it is a small guesthouse or a big hotel chain, the only constant remains—is that you need to run the day-to-day operations smoothly in order to succeed. This is where hotel management software becomes a necessity.
With more tourists making online reservations and anticipating hassle-free service, spending on good hotel management software has become a necessity and not an option. Fortunately, India provides a variety of hotel software solutions that suit diverse requirements and prices.
Here, we will discuss the best hotel management software in India, its major features, price range, and how to select the most suitable one according to your business type. Whether you’re a beginner in hotel technology or intend to update your current setup, this article will guide you in making a decision.
What is Hotel Management Software?
Hotel Management Software, or HMS, is an electronic solution to ease and streamline the day-to-day operations of a hotel, resort, guesthouse, or even homestay. It is the behind-the-scenes brain of your hospitality operation, which manages everything from booking rooms to checking out guests, coordinating staff, billing, inventory, as well as even customer feedback.
A good hotel management system consolidates all hotel operations onto a single platform, minimising manual work and opportunities for human error. It simplifies the work of staff in managing front desk operations, allocating rooms, processing payments, scheduling housekeeping, and producing financial reports.
There are various hotel management software products available in India. Some are basic desktop-based solutions, and some are cloud-based and accessible from anywhere. Cloud-based software is particularly in demand these days. Since it enables real-time access and remote control, ideal for owners who are mobile or operate multiple properties.
In summary, HMS makes processes more efficient, saves time, and increases the guest experience. It enables hoteliers to spend more time attending to customers and less time doing paperwork and procedures.
Why Do Hotels Need Hotel Management Software?
Running a hotel in today’s competitive market is not easy. Clients expect prompt service, clean rooms, smooth check-ins, and tailored experiences. That’s where hotel management software comes in handy. It helps hotel owners and staff manage operations efficiently and constantly deliver to guest expectations.
Find below why every hotel, small or big, needs to consider using a hotel management system:
A. Streamlines Daily Operations
HMS helps in managing daily operations like booking and check-ins of rooms to housekeeping, and billing. This is time-saving and reduces confusion.
B. Improves Guest Experience
Guests will write good reviews and come back as they receive prompt services like faster check-ins, accurate billing, and personalised services.
C. Reduces Errors and Manual Labour
Manual records are prone to errors like double booking or missing invoices. An HMS helps in streamlining operations and keeping data accurate and up-to-date.
D. Real-Time Access
Most HMS solutions today are cloud-based. So you can monitor your business even if you’re outside the hotel. You just log in through your laptop or phone.
E. Improved Financial Control
With built-in reporting, you can track income, expenses, occupancy, and more. It helps make smart business decisions.
F. Increases Productivity
Your staff can focus on hospitality instead of paperwork, which boosts efficiency and service quality.
To summarise, hotel management software is not a luxury. It’s a tool to run a successful hotel business in India today.
Top Hotel Management Software in India
India’s hospitality industry is booming, and so is the demand for reliable hotel management software. Whether you run a small guesthouse, a boutique hotel, or a chain of properties, the right software can make operations smoother and guests happier. Here are some of the best hotel management software options in India;
1. eZee FrontDesk
eZee FrontDesk is one of the first and most popular hotel management software developed in India, founded in 2005 in Surat, Gujarat. It’s trusted by over 18,000 properties across 160+ countries and offers both on-premise and cloud versions. The company is now part of Yanolja Cloud, a global travel tech giant, which adds strength to its innovation and scalability.
- Key Features: Front desk, housekeeping, reservations, billing, reporting, and POS.
- Why Choose It: Known for its excellent support, affordable pricing, and multi-property management.
- Best For: Mid to large-sized hotels and resorts.
2. Hotelogix
Launched in 2008, Hotelogix is a cloud-based PMS developed by HMS InfoTech, with its headquarters in Noida, India. It quickly became a go-to choice for small and mid-sized hotels across 100+ countries due to its easy interface and robust support. In 2022, Hotelogix merged with AxisRooms and RepUp, forming a powerful hospitality technology group under the brand Hotelogix.
- Key Features: Real-time distribution, channel management, front office, and mobile access.
- Why Choose It: Simple to use and ideal for hotels looking to manage everything from one dashboard.
- Best For: Small to medium-sized hotels.
3. MSI HotSoft
HotSoft PMS is developed by MSI Solutions, a U.S.-based company with a global presence and decades of experience in the hospitality sector. It is widely used by luxury hotels, especially in Europe and Asia, including properties in India. The software is known for its modular approach, allowing hotels to pick and choose the tools they need.
- Key Features: Guest engagement tools, CRM, PMS, booking engine, and analytics.
- Why Choose It: Great for premium hospitality brands needing detailed customisation.
- Best For: High-end hotels and chains.
4. DJUBO
Founded in 2014 by a team of IIT and IIM alumni, DJUBO is an India-based hotel technology company aimed at automating hotel sales and distribution. The platform combines a PMS, CRS, booking engine, and channel manager into one seamless interface. DJUBO quickly gained popularity among independent hotels and resorts looking to optimise their online presence.
- Key Features: Auto inventory sync, dynamic pricing, booking engine, and analytics.
- Why Choose It: Ideal for growing hotel brands looking to boost online revenue.
- Best For: Hotels focusing on direct and OTA bookings.
5. Innkey PMS
Innkey, based in Ahmedabad, India, introduced its cloud-based hotel management system in the early 2010s. It focuses on providing an all-in-one solution that covers everything from front desk operations to accounting and restaurant POS. Its flexible architecture makes it suitable for both single hotels and multi-property groups.
- Key Features: PMS, POS, accounts, inventory, banquet management, and more.
- Why Choose It: Strong reporting tools and customizable dashboards.
- Best For: Large properties and hotel chains.
6. mycloud PMS
mycloud PMS is a cloud-based hotel management system developed by Prologic First, a global hospitality tech company with a strong base in India and the Middle East. It was launched to offer budget-friendly yet robust solutions for independent hotels and hotel chains. The platform offers integrated modules for front desk, housekeeping, POS, and accounts—all accessible via the cloud.
- Key Features: Cloud-based front office and back-office operations, multi-property management
- Why Choose It: Cost-effective with fast deployment, no hardware installation required, good for hotels looking for remote management
- Best For: Budget hotels and boutique properties
7. Protel PMS
Protel is a German-origin hotel management software with a presence in over 90 countries, including India. It entered the Indian market to serve large and mid-sized hotels with on-premise and cloud-based solutions. Its modular tools support central reservation, rate management, housekeeping, and reporting with enterprise-level scalability.
- Key Features: Central reservation and channel manager, interfaces with third-party systems
- Why Choose It: Highly customizable and scalable, trusted globally by large hotel brands
- Best For: Premium business and leisure hotels
8. IDS Next
IDS Next is a Bengaluru-based hospitality technology firm with over 30 years of industry experience, making it one of the oldest PMS providers in India. Its flagship product, FortuneNEXT, is used by premium hotel chains, resorts, and business hotels across Asia, the Middle East, and Africa. The software covers everything from operations to guest experience, including mobile apps and analytics.
- Key Features: Comprehensive property and guest management, compliance with GST and Indian financial regulations
- Why Choose It: Indian company with deep local expertise
- Best For: Hotels looking for a strong backend and regulatory compliance
9. RMS Cloud
RMS Cloud is an international property management solution with growing popularity among Indian hoteliers. Originating in Australia, it offers cloud-based tools for reservations, revenue management, and guest engagement. The company has expanded its support team in India to cater to local clients with region-specific features and pricing.
- Key Features: Real-time channel manager, contactless check-in/out tools
- Why Choose It: Sleek modern design and intuitive UI, 24/7 cloud access
- Best For: Properties looking to go digital
10. Stayflexi
Founded by former hotel tech engineers in the U.S. and India, Stayflexi offers a next-gen PMS with automation features tailored for modern hospitality businesses. It supports hourly bookings, contactless check-in/out, self-serve kiosks, and integrates with OTAs and POS systems. The platform is gaining popularity among boutique hotels, hostels, and co-living spaces.
- Key Features: Self-check-in kiosks and mobile check-in, hourly and flexible booking engine
- Why Choose It: Built for today’s tech-savvy traveller, enables new revenue streams like hourly use
- Best For: Short-stay and hourly booking properties
Comparison Table: Best Hotel Management Software in India
Software | Deployment | Key Features | Best For | Price Range (INR/month)* |
eZee Absolute | Cloud-Based | Front desk, booking engine, POS, mobile apps | Small to mid-sized hotels | ₹1,500 – ₹5,000 |
Hotelogix | Cloud-Based | PMS, channel manager, housekeeping, analytics | Mid-sized to large properties | ₹2,000 – ₹6,000 |
Little Hotelier | Cloud-Based | PMS, booking engine, mobile management | B&Bs, guesthouses, homestays | ₹1,200 – ₹3,500 |
DJUBO | Cloud-Based | Distribution, CRS, reputation & revenue management | Mid-sized hotels & chains | ₹1,200 – ₹3,500 |
Mews | Cloud-Based | Contactless check-in, automation, integrations | Modern hotels and hostels | ₹3,000 – ₹10,000 |
mycloud PMS | Cloud-Based | POS, accounting, multi-property support | Small to mid-sized hotels | ₹1,800 – ₹4,500 |
Protel PMS | Cloud & On-premise | Full-scale PMS, mobile apps, and chain management | Large hotels & resorts | ₹5,000 – ₹15,000+ |
IDS Next | Cloud & On-premise | Indian GST compliance, POS, strong backend | Chains and premium hotels | ₹4,000 – ₹12,000+ |
RMS Cloud | Cloud-Based | Real-time booking, revenue management, and automation | Resorts and boutique hotels | ₹3,000 – ₹9,000 |
Stayflexi | Cloud-Based | Hourly booking, automation, self-check-in | Short-stay hotels, hostels | ₹2,500 – ₹6,500 |
*Prices are indicative and may vary based on room count, features, and annual contracts.
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Key Features to Look for in Hotel Management Software
Choosing the right hotel management software can make a huge difference in how smoothly your hotel runs. But with so many options in India, it’s important to know which features truly matter. Here’s a simple breakdown of the key features you should look for:
⇒ Reservation and Booking Management
A good HMS should make it easy to handle bookings—whether they come from your website, travel portals like Booking.com or Goibibo, or walk-ins. Look for real-time updates to avoid double bookings.
⇒ Front Desk Operations
The software should offer an easy-to-use dashboard for managing check-ins, check-outs, room availability, and guest details—all in one place.
⇒ Channel Manager Integration
This helps you manage multiple online travel agencies (OTAs) from one platform. It updates your room availability across all channels automatically.
⇒ Housekeeping Management
Track which rooms are clean, dirty, or under maintenance. Assign tasks to housekeeping staff and monitor the status in real time.
⇒ Billing and Invoicing
Automatic bill generation, GST-compliant invoices, and payment tracking are must-have features to save time and reduce errors.
⇒ Reporting and Analytics
Access daily, weekly, or monthly reports on revenue, occupancy, customer feedback, and more. These insights help you make smarter business decisions.
⇒ Mobile Access
A cloud-based system with mobile access means you can manage your hotel on the go, perfect for owners and managers who travel.
⇒ Guest Management and CRM
Keep records of guest preferences, history, and feedback. Use this data to offer personalised experiences or loyalty rewards.
⇒ POS Integration (for in-house restaurants)
If your hotel has a restaurant, the software should integrate with your point-of-sale system to track food orders and room charges.
⇒ Security and Data Backup
Ensure the software is secure and regularly backs up your data to prevent loss from system failures or cyber threats.
How to Choose the Right Hotel Management Software
Choosing the right hotel management software is a crucial decision that can directly impact your business operations and guest satisfaction. Here’s how to make a smart choice:
Identify Your Hotel Type & Size
- Is it a small guest house, boutique hotel, or a large chain?
- Different software suits different scales of operation.
Understand Your Key Requirements
- Do you need channel management, housekeeping, front desk, or POS integration?
- >List out all essential features based on your daily needs.
Check for Cloud-Based or On-Premise Options
- Cloud-based solutions offer mobility and easy updates.
- On-premise systems offer greater control but need maintenance.
Look for a User-Friendly Interface
- A simple, intuitive dashboard saves time and avoids staff training issues.
Consider Integration Capabilities
- Ensure the software integrates with OTAs (like MakeMyTrip, Booking.com), accounting tools, and payment gateways.
Review Customer Support & Training
- Go for providers that offer 24/7 support, onboarding help, and regular updates.
Analyze Costs & Pricing Models
- Some charge monthly, others by number of rooms or bookings.
- Choose what aligns with your budget and growth plan.
Conclusion:
Choosing the right hotel management software in India can make a huge difference in how efficiently your hotel runs. From handling reservations and check-ins to managing inventory and guest feedback, the right tool can simplify everything. Whether you run a small lodge, a boutique hotel, or a large resort, there’s a solution out there that fits your needs and budget.
We’ve covered some of the top options in the market, along with their key features and use cases. Before making a decision, take advantage of free trials, read user reviews, and think about your hotel’s long-term growth. A smart investment today can lead to better guest experiences and higher profits tomorrow.