By Kavita Mistry 
Passengers arriving at Dubai International Airport (DXB) can now have their luggage delivered directly to their homes or hotels, eliminating the need to wait at baggage claim. This new service is part of an expanded offering from marhaba, a division of dnata, which has integrated services from DUBZ, a baggage technology and logistics company, according to a report by Gulf News.
The integrated services include:
- Check-in anywhere: Passengers can check in from their home, hotel, or office. Check-in agents issue boarding passes and collect luggage, which is then securely delivered to the airport.
- Land and make an exit from the airport: Arriving passengers can skip baggage claim entirely, with their luggage delivered to their doorstep within hours of landing.
- Baggage storage and delivery: Travelers have access to flexible short-term or extended baggage storage options, as well as secure same-day delivery across the UAE.
These services can be booked at marhabaservices.com and are available at designated service points in Dubai. The initiative aims to provide a seamless travel experience, catering to the growing demand for convenience among travelers.As per the report by Gulf News, Jaffar Dawood, Divisional Senior Vice President for UAE Airport Operations, stated at dnata, “We’re seeing a fundamental shift in how people want to travel.” He added, “Whether it’s a family trying to simplify their departure or a business traveller looking to save time, the demand for seamless airport experiences has never been higher.”
Dnata is envisioning to implement these services at Dubai’s upcoming $35 billion Al Maktoum airport (DWC), expected to open by 2032. The terminal aims to offer a fully automated, queue-free experience using advanced biometrics, ensuring that passengers’ baggage is either waiting for them upon arrival or already delivered to their destination.
