By Kavita Mistry 
Thousands of passengers across India faced severe inconvenience on Tuesday as IndiGo flights were delayed by five to seven hours, with several routes experiencing indefinite delays and last-minute cancellations. Amid growing frustration, social media was flooded with complaints tagging the Civil Aviation Ministry and DGCA, urging intervention.
Five Cancellations, Widespread Delays Across Major Routes
According to reports, five IndiGo flights were cancelled, including:
- Mumbai → Ahmedabad (6E 2347)
- Mumbai → Vadodara (6E 5126)
- Vadodara → Delhi (6E 6662)
- Delhi → Vadodara (6E 5066)
- Vadodara → Mumbai (6E 6087)
In addition, dozens of flights faced long delays, leaving passengers stranded at airports for hours with no clarity on revised departure times.
IndiGo did not issue an official statement, but a company source admitted to disruptions, attributing them to operational issues, late arrival of incoming aircraft, and bad weather. The airline denied any link between the delays and the recent A320 software update, which it said was completed by Sunday.
Passengers Vent Frustration: ‘No Food, No Information, No Support’
Flyers took to social media to share their ordeal.
One passenger, Seerat Garewal, described her Delhi–Mumbai flight experience as “the worst”, narrating how her flight scheduled for 12:45 pm finally took off at 5:30 pm after multiple delays—with no food or compensation offered.
Another flyer, Asmita Mukherjee, travelling with an infant, said her flight (6E 6273) was repeatedly delayed and ultimately declared “indefinitely delayed,” leaving her stranded without assistance.
Many passengers also complained about poor staff behaviour, describing IndiGo’s ground personnel as “rude”, “unhelpful”, and unwilling to offer information or guidance.
A traveller on flight 6E 6768 said his 9:15 pm departure was postponed until 5:20 am, calling the experience “horrible”.
13.5-Hour Halt: Passengers Demand DGCA Intervention
One of the worst-hit passengers, Avinash Kumar, endured a 13.5-hour wait while connecting from Varanasi to Surat via Delhi. After a 7.5-hour delay, he was informed of an additional six-hour wait.
He demanded a refund, stating that he had received “no support at all” from the airline.
IndiGo responded with a standard apology citing “operational reasons” but offered no compensation details.